Security and customer control are built into Tiebreaker AI
Tiebreaker AI is designed for organizations handling sensitive compliance documentation, vendor evidence, and audit-related records. The platform is built to support secure documentation review while keeping customer ownership, access control, and operational control intact.
Why this matters in regulated workflows
When sensitive documentation is used to support vendor approval or audit preparation, speed only matters if access stays controlled, customer ownership remains clear, and evidence can be reviewed in a secure environment. Tiebreaker AI is designed to support that balance.
Security at Tiebreaker AI
The platform is designed to help organizations review sensitive documentation in a controlled environment, while maintaining clarity over access, ownership, and separation of customer data.
Security at Tiebreaker AI
Tiebreaker AI is built for regulated environments where sensitive documentation must be handled securely, access must be controlled, and customer ownership must remain clear.
Data Protection & Privacy
Customer data is encrypted in transit and at rest, helping protect policies, vendor evidence, compliance documentation, and other sensitive records processed within the platform.
Access Control
Organizations determine who can view or interact with documentation in their environment, helping ensure that sensitive records remain limited to authorized users.
Data Isolation
Customer environments are logically separated so each organization’s documentation remains isolated from others within the platform.
Customer Data Ownership
Organizations retain ownership and control of the policies, procedures, vendor evidence, and other compliance materials they use in the platform. Tiebreaker AI does not claim ownership of customer data.
What customer control means in practice
- organizations control who can access documentation in their environment
- customer data remains isolated from other environments
- documentation remains tied to the customer’s own workflows and approval processes
- Tiebreaker AI supports analysis, while customer teams retain decision authority
Additional Customer Control Safeguards
Customer-Approved Support Access
Tiebreaker AI does not access customer documentation or project data by default. If support access is ever required, it is granted only with the customer’s explicit approval and limited to the scope needed to resolve the issue.
Customer-controlled external processing
Sensitive documentation is not processed outside the customer-controlled environment unless the customer explicitly approves the relevant workflow.
No Model Training on Customer Data
Customer documentation, vendor evidence, policies, and related compliance materials are not used to train Tiebreaker AI models or third-party models. Data processed through the platform remains dedicated to the customer’s workflow and evaluation tasks.
Tenant Isolation
Each customer environment is kept separate so one organization’s documentation, workflows, and access permissions remain isolated from another’s. This helps ensure that customer data stays contained within its own environment boundary.
